Returns & Exchanges

At G3 Genuine Guide Gear, we stand behind the quality of our gear and offer a 30-day return window for items in new, unworn condition with original tags attached. If your purchase doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all labels and hangtags are intact to qualify for a full refund.

3

Label and Ship

Download and print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Refund Processing

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing